Shipping policy

Customer is responsible for all shipping and freight charges, FOB Seller's warehouse. Orders will be shipped by the following business day, subject to availability. Inventory will fluctuate on seasonal items. Orders are normally shipped by UPS, USPS, or Federal Express. Seller will not be responsible for shipping delays caused by a carrier. Shipping charges may be billed separately on credit card orders.

Customer must notify Seller at time of purchase if a signature is required for residential deliveries. Seller is not liable for any lost or stolen goods that are delivered to a residence without requiring a signature.

When the Customer chooses "ship my items as soon as they become available" at time of checkout, and a mixture of in-stock and backordered items have been ordered, Knockout Diabetes will ship twice on a single order. The first shipment will consist of in-stock times available at the time the order is placed. The second shipment will not occur until all backordered line items are in stock.

Latest Revisions July 16^th 2025